We’re here to make your stay as comfortable as possible. Here’s what you can expect when you arrive and throughout your time with us.
Room Requests can be made here. Because we never ask a family to check out while their child is still in the hospital, we don’t know how many rooms will be available on any given day, and therefore cannot take reservations. Rooms are filled on an as available basis and cannot be guaranteed until the scheduled day of arrival. Please call 717-533-4001 x-0 the morning of your requested arrival date between 8:00-9:00 a.m. to check on space and confirm your room.
Guest check-in and orientation is between the hours of 9:00 a.m. and 8:00 p.m. Registered guests have 24-hour keyed access to the building. Adult guests need a photo ID in order to check-in. Guests under the age of 18 must be accompanied by a related adult at all times during their stay at the Ronald McDonald House. You must check out of the Ronald McDonald House if you leave Hershey for more than two nights so that other families may use the room.
Families of pediatric patients age 21 and under being treated at Penn State Health Golisano Children’s Hospital. Patients over the age of 18 must be a full-time student/dependent child. Parents under the age of 18 must be accompanied by a responsible adult relative or legal guardian during their stay.
Please bring any personal items that you may need while away from home. You will have clean bed linens and towels provided when you check in. We also have an assortment of personal care items (shampoo, soap, etc.) and food items for use during your stay.
The House has 36 bedrooms with private bathrooms and televisions. Clean linens are provided at check-in; laundry facilities are available for washing your personal items or if you need clean linens during your stay. Guests have use of common areas including kitchens, dining rooms, lounges, and a playroom. The House also has free wireless internet access and several public laptops.
Yes. If you are on the wait list because the House is full, you must call back at least once daily until space is available. Discounted motel rates are sometimes available at local properties for lodging alternatives until rooms become available at the House.
Guests must check-in and complete an orientation between the hours of 9:00 a.m. – 8:00 p.m. before using the facility. Registered guests have 24-hour key access to the building.
Up to four guests may stay in a room. Some rooms can only accommodate three adults. Cribs are available. Additional guests are subject to advance manager approval.
Please view our Contact Us Page and click on the “Directions” on the map to enter your address and receive directions to our building.
Families must reside outside of the immediate Harrisburg/Hershey area – at least a 30-minute drive from Hershey. Priority is given to families traveling greater distances.
Please call 717-533-4001 for additional information.
